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Having general issues with the site? This is the place to look!
How do I delete my account?
If you don't think you'll use Player again, you can choose to have your account permanently deleted. Note that if you just want to change your username, you can do so under Settings then the General tab. There's no need to delete you account! In any case, here's how to delete your account. Select Settings from the menu beside your username. Cli
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Can I add a background to my feed?
Go to Settings (by clicking the menu button next to your username), and in the General tab make sure the ‘Enable Background’ option is checked. Pressing Browse Image afterwards allows you to upload a custom background image to use for your profile. It’s best to make your background image 1410 x 470 and make sure that it’s under 1.5mb or else our system will
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How do I add games to my games library?
There are a number of ways to add games to your games library: 1. In the Browse section, by hovering over a game card and clicking the ‘heart’ icon. 2. From other people’s game libraries, by hovering over a game card and clicking the ’heart’ icon. 3. From the game page itself, and clicking the Like Game button. 4. In your profile’s Overview tab, and clicking the Add Game button (this will also add the game to your Pinned Games sect
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How do I add links to my social accounts?
In your profile page, click the + button to show your Linked Services. Go to the Not Linked tab and click Connect from the current list of social accounts that you want add (you may need to scroll down or use the search bar to find the one you want).
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How do I add BoomTown as a Twitch Component or Panel?
Note: BoomTown must be installed as an extension first before adding it as a Twitch Component or Panel. To learn how to install it, click here. By default, BoomTown can be played primarily through your Twitch chat. However, you can add more ways for your viewers to play BoomTown by adding it either as a button on top of your live video feed (Component) or as a panel below your video (Panel). Here’s how to add them:
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How do I change the notification and messaging sounds?
Go to Settings (by clicking the menu button next to your username). In the Notifications tab, you can change the notification and messaging sounds by selecting from a list of sounds available in their respective menus. If you want us to add more notification sounds, feel free to send them over to sounds@player.me! Notification sounds need to be a second lon
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How do I check-in to a game?
To tell the world what you’re currently playing or talking about, click the D-pad icon on the bottom left of your Update Box, then type in the game’s title and select it from the list shown. Any game that you select will be appended onto your post.
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Can I suggest a game that’s not in Player’s game database?
Found a game that’s not in our database yet? Or you’re trying to stream on Mixer but can’t seem to find the game on Mixer’s database? Just go to our Discover Games section and at the lower right corner click the + button. (You can also get to this page from the left sidebar, by clicking the Games tab under Discover.) Ent
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How do I cross post to Twitter and Facebook?
You’ll need to first connect your Twitter and Facebook account in Player before you’re able to cross post to these platforms. You can do this by either clicking the plus icon on the top of your profile or by clicking the Twitter or Facebook icons on your Update Box.
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How do I make a group?
Click the button on the top right corner of your header bar (next to your username) and select ‘Create a group’.
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How do I install BoomTown?
If you’re a Twitch Affiliate or Twitch Partner, you can add the BoomTown arcade to your stream to give your viewers a fun and exciting way to support you using Cheers. This guide will show you how to install BoomTown and add it onto your broadcasting software. Note: To use BoomTown, you will also need a Player.me account with Twitch linked. To learn how to do this, click here. On Twitch, i
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How do I regain access to a group I disconnected from my profile?
When you're a member of a Group in Player.me, the banner at the top contains similar buttons a Player.me user's profile page. This view is as a member of a sample group in the site. If you leave a group but decide that you'd like to come back, you'll have to send a join request again: This is similar to adding other users in Player.me.(https://storage.cris
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Why can I only pick 9 games to be shown on my profile overview? I want/NEED more!!
We totally understand, what we’re trying to do is find out your real hardcore loves whilst keeping a nice minimalist design for the profiles. You can add and like as many games as you want though!
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How do I instant message other Players?
In their profile page, click the ‘Message’ button to open up a chat box. Or if you’ve already messaged them, you can check your existing messages in the sidebar and continue the conversation from there! It is also possible to mess
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How do I request features to be added to the site?
We have a pretty cool tool that allows you to request and vote on features to be added here. Please check if the feature request has already been made because if there are multiple feature requests for the same thing it defeats the purpose of the voting system and the feature request won’t rise to the top!
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I’m getting loads of notifications, how do I make them stop???
You can unsubscribe from noisy posts by clicking the down chevron icon beside the post and selecting ‘unsubscribe’, or you can mute them altogether in the notifications tab on your right sidebar. Muting notifications give you an hour of peace before all hell breaks loose again! Also, if you want more control over how your notifications behave on Player, you can ad
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Can I export my tips as PDF or CSV?
If you want to save a list of your tips and donators, you can find this on your Tips Dashboard, which you can access by clicking the menu button next to your username and selecting Tips. Once on this page, click the Export Tips button, select the Start Date and End Date, and then choose whether you want it as PDF or CSV file type. Clicki
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How do I make my account private?
Go to Settings (found in the menu beside your username) and in the General tab, enable the option Make this account private.
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How do I block Players?
You can block a Player by clicking the ellipsis button on a player’s profile and selecting ‘Block this user’, or by clicking the menu button beside one of their posts and selecting ‘Block this user’ there.
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How do I make it so that only people I follow can message me?
Go to Settings (by clicking the down chevron icon in the upper left) Down Chevron Icon In the General tab, make sure you uncheck the option that says ‘Allow everyone to instant-message me’.
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How do I format/style my posts and comments?
Player.me uses a system called Markdown to format your posts and comments. If you would like to learn how to use our flavour of Markdown, click here. This guide can also be found by clicking the Markdown symbol button on the lower right hand side of your Update Box.
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If I’ve blocked a user or hidden their posts, how do I undo this?
To unblock users or unhide their posts, go to Settings and select the Privacy tab. Once here, look for the user(s) in the Blocked tab or Hidden tab and click the button next to their username(s).
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Communities 101
Player Communities are user-hosted channels that provide a space for members to post and share content with each other. They can be accessed in the Communities section. The left panel displays a list of every community you're currently a member of. Selecting any of the listed communities will take you to that page. You can also click the + (Plus) button, which allows you to join other communities or create one yourself. 