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Desktop App
Learn more about the ultimate platform for content creation.
Streaming Setup Guide
The Player Desktop App is a free application that allows you to stream and record your game play with thousands of professionally, customizable overlays, an in-game control system for switching scenes and accessing your chat and streaming events without disrupting your gaming and a video editor built-in. Here's a guide on how to get started with the app: Connecting your streaming Account You should be asked to connect your streaming account on sign up but if you haven't connected in the
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Player.me In-Game HUD 101
You can access Player.me's in-game HUD by pressing the assigned hotkey (**** by default). To change or add hotkeys, click the Stream
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It keeps saying "Unknown Game". How do I get Player to track it?
Our Desktop App's game tracking feature is a manual process so, for now, most games will be listed as an Unknown Game. This is only a temporary measure, however, and in the future this will be fully automated. To add the game, just go to the in-game overlay (Ctrl + Tab by default) > click the orange question mark > and then a prompt will appear where you can add the game title. ![](https://storage.crisp.chat/users/helpdesk/website/83429288-71f3-46e2-8af3-05c2269e3932/5b6f4c8f-e
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Can I Screen Capture using the Desktop App?
Our Desktop app is currently limited to capturing game applications. Player supports most PC games that run on DirectX 9-12 and OpenGL, including some DirectX 8 games. However, you can still use our Overlays on broadcasting software that can add Screen Capture like XSplit Broadcaster or OBS. Here's how: • XSplit - https://helpdesk.player.me/en/article/how-do-i-add-my-overlays-to-xsplit-broadcaster-4d0fid/ • OBS - https://helpdesk.player.me/en/article/how-do-i-ad
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How do I get Player to detect my game?
Your In-game HUD must be enabled. Your Set's Platform must be set to either PC or Console. Your Scene must have a Game Source widget. For PC games, the Set's P
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Generating an MSINFO32 File
In some cases, the Support staff will request you to generate an MSINFO32 .NFO file. This file contains detailed information on your PC's hardware and software specifications which they can use to diagnose and troubleshoot the issue you are currently having with the Player App. Go to Start Menu > Run or press the ⊞ Windows Key + R on your keyboard. On the Run prompt, type msinfo32 then click OK. ![](https://storage.crisp.chat/users/helpdesk/website/83429288-71f3-46e2-8af3
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Why can't the app capture the League of Legends client?
Since the League of Legends client is web-based, our Desktop app's game capture won't be able to detect it. The Player Desktop app hooks directly into games that run on DirectX 9-11 and OpenGL. You'll need to use streaming software with screen/window capture like XSplit Broadcaster or OBS Studio to be able to stream the lobby screen since it works separately: https://www.xsplit.com/broadcaster/faq/faq-league-of-legends
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How do I stream PC games with the Player app?
In the Studio, games are added via the Game Source widget in a selected Scene. You can check this in the widgets list area within your Scene's Editor. ![](https://stora
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How to prevent the Desktop app from running on startup?
When you first install the Player.me desktop app, you may notice that it launches on startup by default. You can see this by checking the programs running in your taskbar, at the bottom of your screen. Click on the arrow next to your volume icon. Right-click the Player.me app's icon and you'll see this menu. "Run on startup" will have a check next to it.(htt
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How do I enable Chroma Keying?
Chroma Key allows you to remove the background from your webcam feed. To do this, go into your Player.me settings. Look for the gear icon near the top of the screen. Select a webcam from your Devices tab. Make sure you have a webcam plugged in.(https://storage.crisp.chat/users/helpdesk/website/83429288-71f3-46e2-8af3-05c2269e3932/3525fa59-6944-4ca6-afa
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How do I stream console games with the Player app?
To stream consoles such as Xbox or PlayStation 4, you will need extra hardware such as a capture card to transfer your gameplay to your PC. Go to Edit Set You can do this by clicking the (Gear) icon next to a Set’s
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What are the system requirements of the Player Desktop App?
Windows 10 64-bit .NET Framework 4.0 DirectX 10.1 or better Adobe Flash Player Hardware Processor: For HD 720p Recording/Streaming: 4th Generation Core i5 or equivalent For HD 1080p Recording/Streaming: 4th Generation Core i7 or equivalent Memory: 8GB RAM Graphics Card: GeForce/Radeon Class (DirectX 10.1 compatible or better) Storage: 250 MB available space
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Can I add a webcam?
Yes, the Player Desktop app allows you to select any compatible webcam currently connected to your PC. Selecting which camera to use You can select the device in two ways: In the Studio, click the webcam icon on the top right. The selected device will have a checkmark next to it. In the Studio settings, in the Devices tab. Under Webcams, open the dropdown list and select from the list of available devices.  